Your business already
has the answers.Your business already has the answers. With ViewOps they’re easier to find.

General AI assistants like Microsoft Copilot, ChatGPT and Claude are incredibly capable, but they don't learn your business. ViewOps does.

Rather than sitting alongside your tools, ViewOps connects to all of your business systems and becomes part of your IT infrastructure, a single, intelligent layer over everything you already run. And instead of you uploading documents and explaining your processes every time you ask a question, it is trained on your organisation, understanding your terminology, reports, processes and business rules and retrieving the right information automatically.

Because it is connected directly to your systems, ViewOps enables live reporting through natural language using technologies such as Text-to-SQL. Reports, dashboards and insights can then be published and shared across the organisation, ensuring everyone works from the same trusted information.

Implementation timelines vary based on complexity, with a typical implementation running between one and three months. We've designed ViewOps to deliver value quickly: we start by understanding your operation and identifying the highest-impact use cases, then prioritise those first. We aim to have a first working solution delivering benefits within the first two weeks, so you see value early rather than at the end of a lengthy deployment.

ViewOps is designed to connect to whatever your business already runs on. Where a system offers an API, we connect to it directly. Where it doesn't, we pull automated reports from the system into our proprietary data warehouse, where the data is centralised and transformed, ready to provide exactly what ViewOps needs to function. And where required, we can connect ViewOps straight to the underlying database, working with your team and your software suppliers to map the relevant tables and fields. Alongside this, ViewOps reads the everyday sources your teams rely on, such as Excel and CSV files, PDFs and Word documents, SQL databases, SharePoint and Outlook. If a connector doesn't already exist, we build it, so there is rarely a system we can't bring in.

Security is built in from the start. ViewOps uses encryption for data in transit and at rest, implements role-based access controls, and maintains full audit trails. Every action is logged and traceable. We support enterprise authentication standards and comply with major security frameworks. Your data governance policies are enforced throughout the system. And because ViewOps runs inside your own network, your people interact with AI on the terms your business has consciously defined, not an external provider's defaults.

No per-user fees. ViewOps uses a platform-based licensing model: one licence, unlimited users. You're not penalised for giving more people access to operational intelligence. There are no token limits or usage caps. Pricing is transparent and based on your organisation's needs, not consumption.

Good answers depend on good data. As part of the initial analysis we identify where source data needs cleansing before it can be used, then work with your teams to extract, transform and load it into a clean, AI-ready form. From there ViewOps helps keep it consistent: where the same value exists in multiple systems and they disagree, it flags the difference so it can be brought back into alignment, and its understanding of what's authoritative improves over time.

ViewOps improves continuously. We release updates regularly, and the system learns from every interaction. When admins refine what's relevant, the platform adapts automatically. You benefit from platform improvements without having to change anything on your end.

Most clients see tangible value within weeks. Common benefits include eliminating hours of manual reporting, faster problem identification, and reduced compliance preparation time. When the information you need is a simple search away, the time spent asking, chasing and hunting for answers disappears, giving knowledge workers a real productivity boost. We focus implementation on your highest-impact use cases first, so you see measurable results before we expand to other areas.

Accuracy comes from certified queries. We work with your domain experts to define and sign off the queries behind each important question, so the way every number is produced is agreed by the people who know the data best. That gives repeatable, guaranteed accuracy rather than a best guess. Where a value looks wrong, ViewOps flags it for your data team to review and resolve at source, so people can trust the results on screen instead of second-guessing them. And because every answer traces back to the data and calculations behind it, the numbers are always defensible.

ViewOps is built for reliability. Because it runs on-premises in your environment, you have direct control over infrastructure and uptime. We provide architecture guidance to ensure high availability.

ViewOps is built around how operational teams actually work. We don't ask you to change your processes. We adapt to them. And because ViewOps is built specifically for manufacturing, it already understands the kinds of processes and reports your teams rely on, so there's less to explain before it's useful. Your team keeps their workflows; ViewOps just makes them faster and more reliable by removing manual data work and giving instant access to answers everyone can trust and share.

No. ViewOps runs entirely on-premises, behind your firewall, connecting to your existing systems, such as databases, spreadsheets, file shares and email, to create a unified view within your network. Your data stays in your environment. The only thing that ever leaves is the small amount of relevant context needed to answer a specific question, and only if you choose a cloud-hosted AI model. If you prefer, you can run a local model so nothing leaves your network at all. Either way, you decide which model is used and keep complete control over where your data lives and how it's accessed.

No. Using ViewOps needs no SQL knowledge or BI training: it understands plain English, so your team asks questions the way they would ask a colleague and the platform finds the answer. ViewOps also grows and improves over time, and while having someone technical on hand is a bonus for helping to shape that, it is never a requirement, our team is on hand to facilitate it. We provide training and ongoing support to make sure your team gets the most from the platform.

ViewOps is built for environments where answers need to be trusted and verified. Every answer shows its source, so you can see exactly where the information came from and check it against the original record. That transparency makes results easy to verify and defend, whether you're preparing for an audit, reviewing quality records or responding to a regulatory query. ViewOps supports your compliance processes by making the underlying information easy to find, trace and stand behind.

Yes. You choose the AI model that works best for you. Connect to ChatGPT, Claude and other leading models, use local models for sensitive operations, or integrate proprietary systems. ViewOps is model-agnostic. You maintain complete control over which AI powers your operational intelligence.

You decide the level of support you need, and it scales as you grow. Support runs across five tiers:

• ViewOps Core: a fully supported platform, with updates, bug fixes and incident support.
• ViewOps Assured: adds ongoing data validation, monitoring and maintenance of your certified queries.
• ViewOps Optimise: extends the system with regular review sessions, new certified queries and new data sources.
• ViewOps Technical Partner: a dedicated ViewOps consultant, with roadmap planning and priority delivery.
• ViewOps Operational Partner: a dedicated, embedded resource owning the full query lifecycle and adoption across your business.

Whichever tier you choose, you have direct access to a team that understands your industry and helps you maximise value, not just answer questions.

Absolutely. ViewOps is built to be tailored to your operation. We work with your team to understand your exact data, workflows and priorities, then customise the system accordingly. This isn't a one-size-fits-all solution. It's designed to adapt to how you work.

We work with you to build custom integrations. ViewOps is designed to be extensible. If you have a critical system we don't natively support, we either adapt an existing connector or build the connector from scratch. This is part of the tailoring process, and we make sure ViewOps works with your specific environment.

Yes. ViewOps isn't a replacement for your existing tools. It's a complement. You can use it alongside your current reporting, BI platforms and dashboards. Some clients replace their legacy reporting with ViewOps; others layer it on top. Your existing BI assets can also be fed into ViewOps to help train it. An existing Power BI report, for example, where the keys and relationships across tables have already been mapped, gives ViewOps a valuable head start in understanding how your data fits together. We help you decide the best approach for your operation.

Yes. ViewOps integrates with existing systems without requiring data migration. You keep data where it is, in your databases, spreadsheets and applications, and ViewOps creates a unified view across everything. No massive data movement projects. No disruption to how you work today.

It starts with a conversation. We'll listen to your challenges, understand your operation and show you how ViewOps could work for your specific situation. From there, every project begins with a company-wide AI Readiness Survey, run through ViewOps itself. It builds a clear picture of your existing systems and reports, how your teams actually work, and the job roles and reporting lines across the business, so together we can pinpoint exactly where ViewOps will create the most value. You then move forward only when you're confident in the fit. There's no pressure: we're here to help you make the right decision.